Business Plan Prepared by Samir Mahmudzadə
Market Entry Deck

Kazakhstan Luxury Vietnamese Ceramic Planters

Almaty-first entry (showroom + warehouse), Astana as phase-2 expansion

A premium ceramic planter brand engineered for architects, developers, and municipal landscaping.

Business Plan Prepared by Samir Mahmudzadə · February 2026

Executive Summary

A premium position between mass substitutes and European luxury

We enter with large-format Vietnamese ceramic planters, targeting project buyers who want prestige, durability, and reliable delivery.

  • Almaty first, Astana second — both show strong construction activity.
  • Substitute categories dominate online listings, creating a gap for premium ceramic.
  • Specifier-first sales unlocks tenders and developer procurement.

Initial stock strategy: 3-4 containers, with phased sell-through controls and strict cash discipline.

Market Signals (Verified)

VAT 16%

Standard rate effective Jan 1, 2026.

10,000 MCI

VAT registration threshold (~43.25m KZT in 2026).

e-Procurement

All B2G tenders via goszakup.gov.kz.

Construction Growth

High 2025 activity in Almaty and Astana.

Sources: [1] [2] [3] [4] [5]

Market Problem

Project buyers lack prestige plus reliability at scale

  • Substitutes are widely listed: polymer‑sand, composite marble, concrete.
  • Premium ceramic in large formats is not clearly visible online.
  • Projects require durability guarantees, insurance coverage, and clear delivery timelines.

Our field program in Almaty and Astana is designed to quantify this gap through price checks and buyer interviews.

Substitute Price Signals

  • Small ceramic pot listing: 4,410 KZT.
  • Concrete planter listing: 20,000 KZT.
  • Public tender lot signal: 140,000 KZT.

Sources: [13] [14] [15]

Competitive Landscape

Almaty luxury home decor ecosystem (and the planter gap)

The premium ecosystem is serviced by high-end showrooms, local galleries, and trade events—yet no established Vietnamese ceramic planter brand is visible in the market today.

  • Arte di Casa: premium multibrand décor positioning; European luxury focus.
  • Clay House Gallery: ceramics-focused art gallery; niche artisanal positioning.
  • Nurseries / home-improvement: predominantly China/Russia imports; concrete/composite substitutes.
  • Homedeco Kazakhstan: trade event; Turkish/Chinese/Russian exhibitor base in prior editions.

Working hypothesis (to validate in Phase 0): premium tier is dominated by European brands, while mid-market is commodity-heavy—leaving an underserved zone for large-format, project-grade ceramic planters.

Gap + positioning

  • Premium planters often priced at $800–$2,500+ (European luxury retail).
  • Commodity imports often priced at $50–$200 (small–mid sizes).
  • Target positioning: Vietnamese craftsmanship at $250–$600 (30–50% below Italian, 3–5× above commodity).
  • Core wedge: large-format, project-grade durability + delivery reliability.

Sources: [37] [38] [39] [40] [41]

Solution

Luxury Vietnamese ceramic planters, engineered for projects

  • Large-format, high‑gloss ceramic with premium finishes.
  • Project-grade durability, packaging, and breakage insurance.
  • Spec sheets, catalog, and sample kits for architects and developers.
  • Reliable container supply aligned to project timelines.

Product Requirements

  • Frost resistance and UV‑safe glaze.
  • Drainage and water protection design.
  • Size range: statement pieces for lobbies and terraces.
  • Customization options: color, finish, or embossed logos.
Supplier Strategy

Vietnam sourcing with sample-first risk control

  • Start with a 10-supplier outreach universe and down-select to 2 primary suppliers + 1 backup.
  • Run a mixed sample pallet before scaling to monthly containers.
  • Lock a packaging protocol and replacement policy to control breakage.
  • Negotiate payment terms that improve after proven shipments.

Supplier selection is governed by a scorecard: export experience, QC evidence, packing engineering, lead-time reliability, and commercial terms.

Shortlist (initial outreach)

  • TK Pottery, Pottery Asia, BM Pottery, Viet Binh Duong, Rosie Pottery
  • Lam Thanh, Golden Pottery, Hoang Pottery, TT Pottery
  • NTCN-Export (aggregator option)
  • Contract requirements: pre-ship inspection, packing spec, defect credits, insurance support

Contract baseline (non-negotiable)

Term Baseline
Payment30% deposit (T-60), 70% before departure (T-7); after 6 shipments: Net 30 on 20%
MOQ1 pallet samples (~$3k); then 1×40HC (~$20k goods) per order
Lead timeProduction 30–45d + docs/port 5–7d (45–60d deposit→departure)
QCPre-ship photo/video + optional SGS; >3% defects at inspection = rework at supplier cost
Breakage0–3% ok; 3–5%: 50% credit; >5%: 100% credit + packing protocol review
Target Segments

Specifier‑led demand, procurement‑led conversion

  • Landscape architecture and greening contractors.
  • Real estate developers and construction groups.
  • Luxury hotels, hospitality, and corporate campuses.
  • Municipal and public landscaping projects.

Classification rule: private end-clients are B2C; hospitality and corporate projects are B2B.

Almaty Priority Accounts

  • Priority zones: Esentai/Al-Farabi, Samal-2/Dostyk, Abay corridor.
  • Tier-A hotels: Ritz, Rixos, InterContinental, Swissotel, Royal Tulip.
  • Tier-A malls/offices: Esentai Mall, Dostyk Plaza, MEGA, Promenade.
  • B2G gate: goszakup tenders after first Almaty references.

Sources: [10] [16] [17] [18] [19] [20] [21]

Team & Operations

Lean team, clear playbooks, KPI governance

  • Founder/GM leads commercial execution, supplier negotiations, and KPI governance.
  • Sales Lead (B2C + B2B) drives showroom conversion and project pipeline.
  • Import/Logistics Coordinator owns forwarders, broker docs, SLAs, and damage control.
  • Project Coordinator supports specs, quotations, and installations for B2B/B2G.

Operating model: premium showroom for conversion + cost-efficient warehouse for inventory control and last-mile dispatch.

Playbooks (must exist before scale)

  • Import SOP: incoterms, docs checklist, inspection protocol, insurance claims.
  • Warehouse SOP: receiving QA, storage, pick/pack, damage logging.
  • Sales SOP: B2C consultative flow + B2B spec-and-quote workflow.
  • Dashboard: weekly pipeline + monthly cashflow + damage-rate KPI.
Advisors

Advisory board + strategic partnerships (de-risk execution)

  • Logistics advisor: 15+ years Asia–Central Asia freight; negotiates rail/sea rates; resolves customs delays.
  • Retail & hospitality advisor: luxury GM/procurement background; unlocks B2B intros and local negotiation norms.
  • Vietnam sourcing partner: Binh Duong cluster access; factory audits; QC oversight; term negotiation support.
  • Regulatory & tax counsel: VAT structuring + customs classification + contract review (local firm).

Model: lean team + pay-for-performance advisors to keep burn low while buying expertise exactly where execution risk is highest.

Engagement design

  • Logistics: 0.5–1% equity or success fee on first 12 containers.
  • Hospitality: commission on first 5 B2B deals closed (2–5% per deal).
  • Vietnam sourcing: $500–$1,000/month Phase 0–1 or per-container inspection fee.
  • Tax/legal: retainer included in setup costs; deliver broker memo + VAT discipline map.
Competitive Landscape

Direct premium ceramic competitors not yet verified

  • Direct competitor names in Kazakhstan are not publicly visible yet.
  • Substitutes dominate: polymer‑sand, composite marble, concrete.
  • Opportunity: own the premium ceramic category for projects.

Action: on‑the‑ground price checks and competitor catalog capture.

Substitute Pricing (Indicative)

$19.997M

HS 691390 imports; China at $19.495M.

$6.247M

HS 691490 imports; Russia at $4.522M.

Sources: [11] [12]

Positioning Map

Prestige vs price: where we win

Low-end concrete
Composite / polymer-sand
EU luxury
Vietnam premium ceramic

The positioning in this deck is based on current proxy pricing and is finalized after direct competitor checks.

Unit Economics

Rent and Monthly Cost Model (Almaty)

  • Showroom rent (prime corridors, 70-100 m2): approx. 1.2m-3.0m KZT/month.
  • Office rent (20-30 m2, business center): approx. 0.3m-0.9m KZT/month.
  • Warehouse rent (300-500 m2, logistics belt): approx. 1.35m-3.25m KZT/month.
  • Local delivery partner budget: approx. 0.7m-1.5m KZT/month.
  • Marketing + digital lead generation: approx. 1.2m-2.5m KZT/month.
  • Estimated monthly operating baseline: approx. 5.9m-12.3m KZT.

Assumption model: planning FX used for rent conversion and broker negotiation is required before final lease signing.

Cost Control Rules

  • Lock showroom rent before container arrival.
  • Start with local delivery partners and fixed SLA.
  • Set damage reserve at 3-8% by route and packaging quality.
  • Approve reorder only if monthly gross margin stays >=45%.

Sources: [6] [7] [25] [26] [27]

Go‑To‑Market

Specifier‑first, then procurement

  • Build lead list of landscape firms, architects, developers, and hotels.
  • Deploy sample kits and spec sheets to specifiers.
  • Secure pilot projects to generate references.
  • Enter B2G pipeline via goszakup.gov.kz.
  • Apify snapshot (Feb 2026): 60 Almaty records across luxury hotels, malls, and business centers.

Sales Motion

  • Specifier alignment → design inclusion.
  • Procurement → tender submission and pricing.
  • Delivery → installation coordination and after‑sales.

Sources: [10] [21] [35] [36]

Operations

Transport Cost Benchmarks (Vietnam -> Almaty, Direct Rail)

  • Model route: Vietnam (Yen Vien/HCMC) -> China (Pingxiang/Alashankou) -> Dostyk -> Almaty (direct rail corridor).
  • Current public evidence confirms the corridor is active; bilateral logistics expansion updates continued in Feb 2026.
  • Operating route decision: direct rail is used as the primary route because it is faster and potentially lower in modeled total cost; final ranking must be confirmed by live quotes.
  • Transit benchmark: direct rail ~18-30 days (operator-specific); sea to Aktau + inland ~35-50 days total.
  • Public 40HC end-to-end rates are not transparently published; historical public quote pages show rail and sea can be in a similar band.
  • Planning freight budget (quote-only, investor model, USD): Conservative 3x8,500=25,500; Base 3.5x8,000=28,000; Growth 4x7,500=30,000.

Cost Breakdown (Base Case)

  • CIF = Goods Cost + Freight.
  • Customs Duty = 15% x CIF (model assumption; final rate depends on exact HS code/origin ruling).
  • Container COGS = Goods Cost + Freight + Customs Duty.
  • Base example: 20,000 + 8,000 + (15% x 28,000) = USD 32,200.
  • All route prices are quote-only estimates; final numbers require live quotes from rail operators/forwarders.

Sources: [28] [29] [30] [31] [32] [33]

90‑Day Plan

Execution roadmap

Days 1–30

  • Lead list and top 20 priority targets.
  • Supplier confirmation and sample kit shipping.
  • Competitor pricing audit and catalog capture.

Days 31–60

  • Specifier meetings and pilot proposals.
  • Finalize landed cost model and pricing tiers.
  • Register for goszakup tender access.

Days 61–90

  • Secure 1–2 pilot projects.
  • Order first container and pre‑sell allocation.
  • Publish catalog and project references.

Proof Pack

  • 3 rail + 3 sea/inland quotes under identical scope.
  • Broker memo confirming SKU/HS/origin treatment.
  • 2 paid pilots or signed LOIs + pipeline report.
Validation Economics

Target CAC/LTV economics (KPIs to prove in Phase 0)

  • B2C target CAC: <$40 blended (learning allowance: <$60 in Phase 0).
  • B2C LTV: ~$525 (AOV $350 × 1.5 purchases) → LTV:CAC ~13:1.
  • B2B target CAC: <$300/account (learning allowance: <$400) with sample kits + outreach.
  • B2B LTV: ~$15,000 average → LTV:CAC ~50:1 (project-driven).
  • B2G: selective Year 1; CAC ~ $5,000 per won contract; LTV ~ $80,000.

These are target KPIs; Phase 0 proves real CAC and validates repurchase intent via 20+ customer surveys and pilot conversions.

KPI summary

Channel CAC LTV LTV:CAC
B2C<$40~$525~13:1
B2B<$300~$15,000~50:1
B2G~$5,000~$80,000~16:1
Conditions Precedent

Non-negotiable items before investor wire

  • 6 synchronized freight quotes: 3 rail + 3 sea/inland.
  • Customs broker memo for exact SKU/HS/origin treatment.
  • At least 2 paid pilots or signed LOIs from target accounts.
  • Signed showroom and warehouse offers with break clauses.
  • 12-month monthly cashflow model including VAT timing.
  • Go/No-Go KPI gates for M3, M6, and M12.

Regulatory and data gates

  • VAT 16% from Jan 1, 2026.
  • VAT registration threshold at 10,000 MCI.
  • Public procurement via goszakup.gov.kz.
  • HS categories are proxy classes pending SKU-level coding.

Sources: [6] [7] [10]

Risk Mitigation

Specific scenarios with concrete controls

  • If damage rate exceeds 8% → stop cadence, redesign packing, re-inspect, expand insurance scope.
  • If sell-through drops 20% for 2 months → freeze container orders, narrow SKUs, push B2B pilots.
  • If freight increases 10–20% → adjust price ladder, optimize fill, prioritize high-margin SKUs.
  • If B2G payment exceeds 120 days → cap B2G share and treat as upside only.

Risk discipline is executed through gating: reorder only when gross margin ≥45%, damage rate ≤3%, and cash buffers are stable.

Top risks (investor view)

  • Breakage and quality variance (first-route uncertainty).
  • Customs/HS misclassification and import delays.
  • Receivables timing (B2B/B2G) and VAT cash timing.
  • FX volatility (USD/KZT) impacting landed cost.
Cash Flow

18‑month cashflow ramp (base case, pre‑tax)

  • Revenue base: USD 54,000 per container; container COGS example: USD 32,200 (goods + freight + duty).
  • Collection mix (planning): 60% B2C same month; 30% B2B ~60 days; 10% B2G ~90 days (upside only).
  • Supplier cash timing (planning): 30% deposit (T‑2), 70%+freight (T‑1), duty on arrival (T).
  • OpEx baseline (base): USD 12,000/month + one-time setup at launch.
  • Early months are cash-tight: reorder cadence is gated by sell-through, margin, and cash buffer stability.

This cashflow view is the investor control model: it makes VAT timing, receivable lags, and reorder discipline visible month-by-month.

Cash checkpoints (base case)

Month Ending cash Note
M0$130kAfter setup envelope
M1$96kPre-sales, in-transit
M4$20.7kLow point in ramp
M6$26.1kReceivable lag stabilizes
M12$244.7kScaled cadence
M18$670kBase-case trajectory

Minimum cash occurs around Month 4 in the base ramp; this is why the plan enforces reorder gating and buffer reserves.

Capital Ask

Initial Capital Plan (Investor View)

  • Working capital for first cycle (3-4 containers, COGS basis): ~USD 93k-115k.
  • Setup + 3-month operating runway: ~USD 36k-75k (from 5.9m-12.3m KZT/month).
  • Recommended initial capital envelope: ~USD 150k-190k (includes risk buffer).
  • Use-of-funds sequence: inventory first, then logistics execution, then commercial engine.

Capital plan is a modeling baseline. Final raise size is fixed after signed freight quotes and lease contracts.

Use of Funds (Detailed)

Category USD
Inventory / import cycle$96,600
Showroom setup$15,000
Warehouse & last-mile$8,000
Marketing launch$12,000
Working capital (3 months)$27,000
Risk buffer$11,400
Total$170,000

Milestone-based tranches

  • Tranche 1 (USD 100k): supplier + quote pack + lease offers.
  • Tranche 2 (USD 50k): first shipment confirmed + 10 B2C orders (or equivalent demand proof).
  • Tranche 3 (USD 20k): first paid B2B pilot/LOI + KPI dashboard running.
Exit Strategy

Multiple credible return pathways

  • Dividend-first model after cash buffers and reorder discipline stabilize.
  • Strategic acquisition (3–5 years) by regional retail, project supply consolidators, or upstream manufacturers.
  • Regional expansion pathway: Almaty → Astana → selected Central Asia markets.

This business is designed to be cash-generative and defensible through supplier relationships, project references, and service reliability.

Investor protections (built-in)

  • Conditions precedent: quotes + broker memo + demand proof.
  • Tranche-based capital release tied to evidence closure.
  • Governance via monthly cashflow + KPI dashboard.
References

Sources

Note: HS categories are proxy classes for planters. Validate final category economics with SKU-level customs coding.

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